What hosting support does Infolink provide?
At Infolink Hosting we know that keeping your web site up and running is an important part of your business. We understand that from time to time you are going to need to get in contact with us. You can always contact us at any of the following:
General Enquiries: info@infolinksahosting.com
Technical Support: support@infolinksahosting.com
Ticketing system: www.infolinksahosting.com
Accounts and Billing: accounts@infolinksahosting.com
Infolink will monitor its network 24/7 and will be ready to respond to critical issues reported through its Support Ticketing System or through its Support mailbox. Non-critical issues will be handled through the support hours of 8:00 a.m. through 8:00 p.m. EST M-F and 9:00 a.m. through 5:00 p.m. EST on weekends. This support is applicable to hosting issues ONLY, and not to application related issues, which will be handled by production center staff during normal business hours.
